Warranty conditions

WARRANTY CONDITIONS

The 3 to 5 year warranty is a voluntary manufacturer's warranty. Additional claims arising from national warranty rights remain unaffected.

The guarantee applies:

• to HAGAN skis from the 19/20 collection, except ULTRA 65
• from date of purchase.
• only if the proof of purchase exists.
• for private individuals (not to rental/demo shop use.)
• for first-time buyers (no transfer of warranty on resale.)
• for purchases made from a Hagan retailer.

An extension of the warranty to 5 years is valid only with registration & invoice receipt. (Registration online: www.hagan-ski.com/warranty)

The warranty applies only to production-related material defects from the date of purchase.

Examples - warranty cases:

• Graphics or top sheet chipped (without external influence.)
• Edge separates from the side cap or the side wall (without external influences such as rock strikes, etc.)
• Ski base is curling.

Excluded are normal wear and tear that occur during regular use or damages from improper use.

The warranty does not apply to:

• Cosmetic cases or other damage where there are no functional limitations, e.g. scratches and chipped parts on the decorative layer, fading graphics, rusty edges, etc.
• Any modifications made by users or by third parties that are not expressly permitted by the manufacturer.
• improper use of the material, such as:
  • Use on unintended surfaces, e.g. stones, rocks, trees, stumps, roads, parking lots, .... everything but snow ;-)
  • Damage and breakage by ski area lift devices.
  • Extreme, uncontrolled impacts (e.g., failure to clear moguls, gap jumps, etc.).
  • Damage caused by solvents, glues or similar adhesives that are not suitable for use on skis (for example, incorrect assembly adhesive such as LOC-TITE®)
  • Failure to use mounting adhesive (glue) during binding assembly
  • Repeated binding assembly (warranty expires with multiple remounting holes)
  • Dents and damage due to incorrect mounting of the binding (wrong screws, etc.)
  • Damage caused by third parties (for example, a vehicle drives over the ski at the parking lot)
  • Damage caused by extreme loads (for example, cliffdrops, rails in terrain parks, etc.)